Refined Assistance
at Your Fingertips
Experience the pinnacle of Australian hospitality. Whether you are planning a grand event or seeking a serene escape, our concierge team is dedicated to perfecting every detail of your stay.
Global Reach, Local Presence
Connect with LorvessianResortinn across all channels
Our Address
88 Luxury Way, Darling Harbour
Phone Support
Local: (02) 9000 0000
International: +61 2 6147 2380
Email Enquiries
reservations@lorvessian.com
events@lorvessian.com
Opening Hours
Reception: 24/7
Casino: 24/7
Reservations
Transport
Bespoke Enquiry
Please provide your details below. A member of our concierge team will respond within 2 hours.
Arrival & Directions
By Air
Located approximately 10 minutes from Canberra Airport. Our private chauffeur service is available for all premium suite guests.
Parking
Complimentary valet parking is provided for all hotel guests. Secure underground parking is available for casino visitors.
Public Transport
A short 5-minute walk from Town Hall Station or Pyrmont Bay Light Rail stop.
Common Enquiries
Find immediate answers to our most frequent guest questions
What are the check-in and check-out times?
Standard check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in or late check-out can be requested and is subject to availability.
How do I modify or cancel a reservation?
Reservations can be managed through our online portal or by contacting our reservations team directly. Cancellation policies vary by rate type.
Is the casino open to non-hotel guests?
Yes, our world-class casino is open to the public 24/7. Please note that a smart-casual dress code and valid ID are required for entry.
Do you offer facilities for private corporate events?
Absolutely. We have several versatile event spaces equipped with the latest technology, perfect for conferences, galas, or board meetings.
Are there wellness and spa facilities available?
Yes, our sanctuary spa offers a full range of treatments, a heated indoor pool, and a state-of-the-art fitness center for all guests.
Can I request an accessible room?
Yes. Include your accessibility requirements in the enquiry form so the guest services team can confirm a suitable room and available assistance.
How far is the hotel from Canberra Airport?
The registered office location is approximately a 10-minute drive from Canberra Airport, depending on traffic. Transfer assistance can be requested in advance.
Are private events available?
Private celebrations and corporate occasions can be discussed with the events team. Capacity, timing and service requirements are confirmed individually.
Can I change an enquiry after submitting it?
Yes. Contact the team at info@lorvessianresortinn.com or +61 2 6147 2380 and include your name, preferred dates and the details that need to be updated.
What identification may be required?
Government-issued photo identification may be requested for check-in and age-restricted areas. Specific requirements are confirmed before arrival.
Immediate Concierge Support
For urgent matters or priority reservations, our senior concierge team is standing by to provide immediate assistance.
Guest Experiences
What our distinguished guests say about our service
"The reservation process was seamless. I contacted the concierge for a last-minute anniversary dinner, and they arranged everything perfectly."
"Responsive and professional. The team at LorvessianResortinn handled our corporate booking with incredible attention to detail."
"Exceptional hospitality. From the first email to check-out, the communication was clear, warm, and truly high-end."