Privacy Policy

1. Scope and operator

This website is operated by . This policy applies to website enquiries, reservation requests, event enquiries, newsletter requests and direct communications.

2. Personal information we may collect

We may collect your name, email address, telephone number, enquiry subject, preferred dates, accessibility requirements and the content of messages you choose to send.

Technical information may include browser type, device type, referring page, approximate region, security logs and basic server request records.

3. How information is collected

Information is collected directly when you complete a form, contact us by email or telephone, request updates, or communicate with guest services.

The current static website does not include third-party analytics or advertising scripts. If these services are added later, this policy and the Cookie Policy will be updated before they are used where required.

4. Purposes of use

We use personal information to respond to enquiries, assist with accommodation or event requests, provide requested updates, maintain security, improve website reliability and comply with legal obligations.

5. Legal framework

We aim to handle personal information consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply. Consent may also be relied on for optional communications.

6. Disclosure and service providers

Information may be shared with professional advisers, hosting or security providers, and operational service providers only where reasonably necessary. We do not sell personal information.

A disclosure may also occur when required by law, court order or a lawful government request.

7. International handling

Some service providers may process information outside Australia. Where this occurs, reasonable steps will be taken to assess safeguards and limit the information shared.

8. Retention and security

Information is retained only for as long as reasonably necessary for the purpose collected, legal compliance, dispute management and security. Reasonable administrative and technical safeguards are used, but no internet transmission is completely risk-free.

9. Access, correction and complaints

You may request access to or correction of personal information by contacting info@lorvessianresortinn.com. You may also raise a privacy complaint. We will review the request and respond within a reasonable period.

10. Children and age-restricted services

The general hotel information on this website is not directed to children. Casino-related areas and content are intended only for adults aged 18 years or older under applicable Australian requirements.

11. Cookies and local storage

See the Cookie Policy for information about essential storage, optional technologies and browser controls.

12. Changes and contact

This policy may be updated to reflect legal, operational or technical changes. The current version is dated 6 August 2026. Privacy enquiries can be sent to info@lorvessianresortinn.com or made by telephone on +61 2 6147 2380.